P.o. Box 9040 Coppell Tx 75019 Chase (2024)

FAQs

What is the PO box for Chase credit card services? ›

To preserve your billing rights, write to us at: Customer Service, PO Box 15299, Wilmington, DE 19850-5299.

Most Chase cards are sent from Westerville, OH.

Credit Card: 1-800-432-3117. Go to chase.com/customerservice for call center hours.

Activate your debit card

Activate below, call 1-800-290-3935 or use any Chase ATM.

After you've applied and been approved for a credit card offer, your new card should arrive in the mail within 7-10 business days. Your credit card will arrive in a sealed envelope (usually with a copy of your cardholder agreement) and instructions on how to verify receipt of the card.

Once you are approved for a checking account the debit card is often provided to you. If one is not automatically provided, you can apply for a debit card online or through your bank's customer service department.

You can check your Chase credit card delivery status over the phone at (800) 432-3117. You'll just need to provide your full name and ZIP code.

The smart chip is not a locator system, so the physical location of a credit or debit card cannot be tracked. Also known as an EMV chip, this smart chip embedded on your card creates dynamic data for every transaction, which makes it less likely for criminals to steal or clone your information.

We monitor for fraud 24/7 and can text, email or call you if there are unusual purchases on your credit card. To assist us, please update your phone number in case we need to contact you quickly.

JP Morgan Chase Headquarters, 9200 Oakdale Ave, Chatsworth, CA - MapQuest.

Is Chase having issues right now? ›

User reports indicate no current problems at Chase.

Your card may be declined for a number of reasons: the card has expired; you're over your credit limit; the card issuer sees suspicious activity that could be a sign of fraud; or a hotel, rental car company, or other business placed a block (or hold) on your card for its estimated total of your bill.

(800) 935-9935

Chase Bank / Customer service

Call customer service: You can call the phone number on the back of your credit card to reach customer service. You'll be able to check the status of your card and, if it is deactivated, you can ask about reactivation. Make a purchase: Another way to check if a card is active is to try and use it to make a purchase.

The “billing address" on your credit card account will have the same appearance as most street addresses: building number, street name, city, etc. Your billing address can be different from your home address but is used for several things.

You can use a PO mailbox as your mailing address, but it cannot be legally used as your physical address. You cannot use a PO Box as your driver's license address, credit card billing address, or any other personal identification information.

A purchase order is made at the start of a transaction and outlines precisely what will be provided, in what quantities, and for what price. The PO may also include details of payment terms, typically outlining that it should be paid within 30 days.